EPABX/Intercom

EPABX solution is a comprehensive telecommunication solution designed to
manage internal and external communications within an organization, providing
businesses with the ability to handle multiple phone lines, extensions, and call
routing systems. EPABX systems are widely used in corporate offices, hotels,
hospitals, educational institutions, and industrial facilities, where there is a need for
efficient and organized communication channels.
An EPABX system acts as a central hub that connects multiple telephones or
extensions within a building or campus to the outside world via a public phone
network, streamlining internal and external communications and allowing for features
such as call forwarding, call transfers, voicemail, and automated attendants. By
managing calls through a central exchange, EPABX helps reduce the need for direct
individual telephone lines, thereby minimizing costs and ensuring that
communication is centralized and more easily managed.
Modern EPABX systems, particularly IP-based EPABX solutions, integrate with the
latest VoIP (Voice over Internet Protocol) technology, allowing businesses to make
voice calls over the internet rather than relying on traditional phone lines. EPABX
systems can handle various types of calls, including internal calls between different
departments or teams, as well as external calls between the organization and
customers, suppliers, or partners. Some systems offer auto-attendant features,
which greet callers and provide them with options to route their calls to the
appropriate department or individual, ensuring that calls are answered promptly and
efficiently, even during high-volume periods.

At Unisol, we provide customized EPABX solutions that cater to the specific needs of
each organization. Whether it’s an on-premises system or a cloud-based solution,
our team ensures that businesses receive a highly reliable, scalable, and feature-rich
communication platform. We assist clients with the design, installation, and ongoing
support of their EPABX systems, ensuring that all components are perfectly
integrated to provide seamless communication, both internally and externally.
Our solutions are designed to enhance productivity, optimize communication
workflows, and improve operational efficiency, all while providing exceptional
reliability and security for business-critical communications.

An intercom system is a vital communication tool designed to facilitate quick and
efficient two-way communication within a building or facility. Whether it’s for a
residential complex, office building, industrial site, school, or hospital, intercom
systems provide secure, fast, and effective communication between individuals
across different rooms, floors, or areas without the need for traditional telephone
lines or external devices. At its core, an intercom system typically consists of two
main components: the intercom unit (which includes the speaker, microphone, and
display in some cases) and the control unit (which handles call routing, audio, and
video processing). This system can either be audio-only or audio-video, depending
on the needs of the user. Audio intercom systems allow for clear voice
communication, making them ideal for environments where verbal communication is
required without visual identification, while video intercom systems provide the
added benefit of visual identification, which is crucial for security and screening
purposes in gated communities, apartment complexes, or corporate facilities.

Intercom solutions have evolved significantly in recent years, especially with the
integration of IP-based technology that allows communication over an internet
connection, enabling users to access the system from smartphones, tablets, or
computers. This technology allows for remote monitoring and communication,
making it ideal for homes and businesses that require more flexibility. Wireless
intercom systems are also available, which reduce the need for complex wiring and
installation, providing an ideal solution for environments with existing infrastructure
that cannot accommodate new cabling. These systems can be used for a variety of
applications, from entryway security in gated communities, where users can verify
visitors at the door via video intercom and grant access remotely, to internal
communication within businesses or factories, allowing employees to communicate
with one another without needing to leave their workstations.

At Unisol, we design and implement tailored intercom solutions that meet the specific
communication and security needs of any facility. Whether it’s a simple audio
intercom for residential use or an advanced video-enabled intercom system for a
corporate or industrial facility, our team works to ensure a robust, user-friendly
solution that enhances security, streamlines communication, and simplifies access
control. We provide end-to-end services, including design, installation, integration
with other security systems, and ongoing support, ensuring that our clients have the
most reliable, effective intercom systems for their needs. With our solutions,
communication becomes seamless, secure, and efficient, giving users peace of mind
and confidence in their daily operations.